800-626-6653

DME Europe

Services

For seven decades, DME has been a mold technology leader. Our catalog remains the industry’s broadest and the quality of our products remains the benchmark by which all others are judged. Augmenting our superior product line is our expert Service Teams which provide customers with unrivaled knowledge, expertise, and service to help them meet their own customer’s needs. Our journey is a never ending one and we keep innovating to keep ahead of competition and be a position to surpass our customers expectations.

Featuring:

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Application Engineering

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Hot Runner Service

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Controller Repair & Callibration

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ProService - CoolingCare

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Mold Flow Services

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Barrel Repair & Resleeving

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Machining Services & Roughing

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Project Management

For more information

DME Americas

Engineered Solutions & Services

DME offers both standard and non-standard mold technologies. Custom solutions are available through our dedicated technical specialists who can provide technical advice, fast quotes and the assurance of receiving a quality product. The DME Engineered Solutions & Services group works with the DME locations worldwide to offer the industry’s widest range of engineered solutions supported locally with our specialized technical service team. Leveraging its 75 years of mold technology experience and its global capabilities DME is ideally positioned to deliver the best value in terms of performance and delivery.

Application Engineering

DME Services

DME’s Applications Engineering Department is focused on one thing – to help you produce better parts. DME customers worldwide utilize our applications engineering expertise for:

  • Mold Bases and Specials
  • Components or Mold Action Device
  • Hot Runner Systems
  • Temperature Controls
  • Quick-change Molding Systems
  • MRO Products
  • Die Sets
  • Die Cast Tooling

…and more.

A keen focus on our customers is a major reason why DME remains the standard-setter in tooling technology against which all others are compared.

Contact DME Applications Engineering Services, by clicking the button below, to move forward on your next initiative.

Hot Runner Services & Maintenance

From single nozzles, cool-ones, to fully assembled hot halves … and everything in between

In the relentless drive to reduce costs, improve part quality and speed time to market, hot runners are an increasingly hot item. But every application is unique. How can you ensure you get a hot runner system that delivers all the results you’re looking for in your project? DME is your essential resource for everything in Hot RunnersEvery step of the way.

Quick, cost-effective hot runner service

DME is committed to help you optimize the performance of your hot runner systems. Applying the knowledge we’ve gained over nearly 30 years of providing hot runner technology to customers worldwide, the DME hot runner service center continues to deliver fast, cost-effective service. Whether your system is from DME or not, we’ll get it into shape and back in your shop quickly!

With decades of experience servicing the needs of Molder and Mold Makers, DME is able to leverage it’s unique knowledge base and expert technicians to give customers a robust array of Hot Runner Services and available aftermarket parts.

Contact DME Applications Hot Runner Services, by clicking the button below, to move forward on your next initiative.

Controller Repair & Calibration

DME understands that every minute your not up and running is money lost, and a poorly functioning controller in unacceptable. DME Controller Service Team is ready to repair your non-functioning controller or calibrate it to required specification. Contact a DME expert today and get back in business.

U.S. Customers:
All TSP, TSP Plus TSP-SVG Systems & TSM modules needing repair or calibration: Please call 800-626-6653 for a Repair SR#, Please make sure this SR# apprears on the outside of the box.

All other temperature controls needing repair or calibration should be sent to:

DME REPAIRS
1419 State Route 45 South
Austinburg, Ohio 44010

Canadian Customers:
All temperature controls needing repair or calibration should be sent to:

DME COMPANY
6210 Northwest Dr.
Mississauga, ONT L4V1J6
Attention Repairs

Call 800-387-6600 if you need additional help.

 

Additional Notes:

Please enclose contact information and a description of what problems you have been experiencing with the product.

Module repairs are a fixed price. Cable and main frame repairs depend on what needs to be serviced. Warranty service is also covered via this method, but module fuses and triacs are not covered.

Click the button below to contact DME for more information about how we can help restore your control systems so that they they’re working once again at peak performance.

ProService (CoolingCare)

Professional, One Day, Diagnostic & Channel Cleaning Service

DME CoolingCare Pro is an inexpensive, worry free opportunity to experience the benefits of a DME CoolingCare unit in a one day trial.

ProService Benefits Include:

  • Clean (1) tool with up to 6 cooling channels in less than 24 hours
  • Cleaning media to address various contaminates ($100.00 value)
  • On site service technician at no charge ($800.00 value)
  • No inventory or storage concerns
  • DME coordinated round-trip transportation
  • Try-it before you buy-it
  • Avoid capital expense approvals
  • Service provided in your shop. No need to send the tool out to be cleaned
  • Guaranteed improvement of your tool or the service fee is refunded

For more information on our CoolingCare ProService download the PDF information below:

CoolingCare – Channel Cleaning Solution (overview)

You can also contact a ProService Team Member by clicking the button below.

Mold Flow Services

Breaking the Mold with Forward Thinking
A mold design is only as good as it’s functionality. By implementing DME’s analysis services to maximize efficiency of channels and reduce part temperature delta, you can achieve maximum efficiency in your molds with greater return on investment and longer tool life all while producing superior product and reducing waste.

  • We understand press operation and capabilities
  • Autodesk Moldflow certified staff
  • Filling, Packing, Cooling, Warpage, Fiber orientation, Part/Mold
    stress and much more
  • Reduce cycle time and warpage
  • Lower scrap and waste
  • Increase profit margin
  • Enhance mold performance

For more information on our MoldFlow Services contact a Certified AutoDesk MoldFlow DME Team Member by clicking the button below.

Barrel Repair & Resleeving

DME offers a high-quality low price alternative to competitive barrel resleeving and repair options with fast turnaround time to maximize your uptime. Our service is available for D-2 steel, CPM-10V and CPM-420V.

If your barrel is beyond economical repair, DME stocks new barrels in a wide variety of models and sizes with the highest quality and fastest turnaround time in the industry. Contact DME for more information.

For more information on our Barrel ReSleeving services contact a DME Team Member by clicking the button below.

Machining Services & Contour Roughing

Many mold-makers have asked DME for ways to help them focus on high-value core and cavity work, so our Contour Roughing Service was established. Using state-of-the-art CAD software, DME can rough mill tool paths for even the largest and most complex parts – freeing up moldmaker resources to do the finishing work.
If you need to remove at least 30% of the plate for a mold, then outsourcing contour roughing is a good idea. It’ll save you a lot of time and wear on your own equipment, as well. Contact DME for more information.

For more information on our Contour Roughing services contact a DME Team Member by clicking the button below.

Project Management

Trusted for over seven decades, DME Project Managers are there to support you when the standard catalogue product just won’t do. “From Pellet to Part, Every Step fo The Way” our experienced engineers are ready to provide you with the tailored solutions and the custom made parts.

For more information on our Project Management services contact a DME Team Member by clicking the button below.

Contact Us

SERVICES

Hot Runner Service & Repair

Controller Repair & Calibration

ProService (CoolingCare)

Application Engineering

Mold Flow Services

Barrel Repair & Resleeving

Contour Roughing

SUPPORT

Customer Support

Order Support

Documentation

Terms of Sale

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FAQ

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Worldwide: 248.398.6000

USA: 800.626.6653
Canada: 800.387.6600
Mexico: 442-.713.5666
Europe: 32.15-.215011
Asia: (86-775) 8601.9031